The State of Mobile Internet Connectivity 2020

The State of Mobile Internet Connectivity 2020 report accompanies the fifth annual update of the GSMA Mobile Connectivity Index and analyses trends from 2014 to 2019. The report provides answers to the following questions:

  • What are the key trends in connectivity over the period and how do these compare across regions, gender and rural/urban populations?
  • What are the barriers and drivers to the use of mobile internet and how have these changed over time?
  • What are the achievements and challenges in extending broadband coverage? The findings of this report are based on two analytical tools – the GSMA Mobile Connectivity Index1 and the GSMA Intelligence Consumers in Focus Survey. The Mobile Connectivity Index is a tool that measures the performance of 170 countries (representing 99% of the global population) against the key enablers of mobile internet adoption: infrastructure; affordability; consumer readiness; and content and services. The Consumers in Focus Survey has been carried out every year since 2017 and in 2019 included 15 low- and middle-income countries. Together, these provide objective, quantitative metrics to track the key enablers of mobile internet adoption and usage, as well as insights from consumers on what prevents them from using mobile internet.